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關(guān)于安全生產(chǎn)的文章
關(guān)于安全生產(chǎn)的文章
“寧愿聽(tīng)到罵聲，不愿聽(tīng)到哭聲”----淺析自己對(duì)安全生產(chǎn)管理的認(rèn)識(shí)
作為一名安全管理人員，我很喜歡安全格言，如果遇到新鮮的就要記下來(lái)，比如“嚴(yán)是愛(ài)，松是害，疏忽大意事故來(lái)。嚴(yán)是愛(ài)，松是害，保障安全利三代。”這些安全順口溜，之所以能夠流傳，是因?yàn)檎f(shuō)的都是大實(shí)話。
“嚴(yán)是愛(ài)，松是害”，說(shuō)得非常有道理，但有道理，未必人人能接受。嚴(yán)格管理，管理行為很?chē)?yán)厲，避免了事故，也可能會(huì)招來(lái)反對(duì)埋怨牢騷甚至是咒罵；松是害，管理松松垮垮，領(lǐng)導(dǎo)不敢得罪人，沒(méi)出事故“你好我好大家好”，出了事故造成傷亡，受害者流血又流淚，被處罰人也會(huì)受到很大的挫折。所以，還有一句大家耳熟能詳?shù)脑挘骸皩幵嘎?tīng)罵聲，不愿聽(tīng)哭聲�！边@哭聲和罵聲里面有學(xué)問(wèn)，往深里說(shuō)：哭聲和罵聲密切關(guān)聯(lián)，互為前提。有罵聲可能就沒(méi)哭聲。如果管理不嚴(yán)格，沒(méi)有罵聲，出了事故哭過(guò)之后，還會(huì)有更大的埋怨。對(duì)哭聲和罵聲的關(guān)系，有不少人整天研究，就是沒(méi)人公布研究成果。曾經(jīng)有人說(shuō)過(guò)忽視安全生產(chǎn)就是對(duì)職工犯罪。對(duì)安全要嚴(yán)加管理，要明知山有虎，偏向虎山行。寧聽(tīng)罵聲，不聽(tīng)哭聲。安全生產(chǎn)都表現(xiàn)在具體小事上。大事故都是有小違章引起的，沒(méi)發(fā)生事故前的事是小事，發(fā)生了就是大事。要堅(jiān)決從小事抓，抓小事，成大事；抓小事，防大事。找事的目的是為了不出事。違章不一定出事，但出事肯定是違章。對(duì)習(xí)慣性違章，不能習(xí)慣性不管。人們的每次違章并不肯定導(dǎo)致事故發(fā)生，100次違章可能也不會(huì)發(fā)生一次事故，但也可能一次違章你就連感到遺憾的機(jī)會(huì)都沒(méi)有了。你能把握違章發(fā)生事故的隨機(jī)性嗎？答案是肯定的：不能。你愿意將自己的安全建立在“幸運(yùn)”的基礎(chǔ)上嗎？肯定不會(huì)！說(shuō)到底最最關(guān)鍵的還是控制不安全的行為及潛在的危險(xiǎn)，靠大家的安全意識(shí)和安全責(zé)任。
罵聲中委屈的是安全管理人員；哭聲中受傷害的是員工。無(wú)論是哭聲，還是罵聲，我相信不會(huì)有人愿意去聽(tīng)。心情本來(lái)好好的，突然挨頓罵，那感覺(jué)可遠(yuǎn)遠(yuǎn)超過(guò)一盆臟水潑在身上；凈聽(tīng)到些哭聲，也不會(huì)好受到哪兒去�！皩幵嘎�(tīng)到罵聲，不愿聽(tīng)到哭聲”，只是在二難條件下的一種無(wú)奈選擇。
安全生產(chǎn)領(lǐng)域有一個(gè)十分重要的“海因里希”事故法則，是美國(guó)著名安全工程師海因里希提出的300∶29∶1法則。這個(gè)法則意思是說(shuō)，當(dāng)一個(gè)企業(yè)有300個(gè)隱患或違章，必然要發(fā)生29起輕傷或故障，在這29起輕傷事故或故障當(dāng)中，必然包含有一起重傷、死亡或重大事故。這一法則用于企業(yè)的安全管理上，即在一件重大的事故背后必有29件“輕度”的事故，還有300件潛在的隱患。 (范文網(wǎng) adivasplayground.com) 了解“海因里希法則”的目的，是通過(guò)對(duì)事故成因的分析，讓人們少走彎路，把事故消滅在萌芽狀態(tài)。
如果我們把“海因里�！钡�300：29：1安全法則，從另一個(gè)角度去理解就能更好做好安全生產(chǎn)了。即培養(yǎng)一個(gè)良好習(xí)慣，必須經(jīng)過(guò)29次重大改進(jìn)或糾正，每次改進(jìn)和糾正就要做300次的重復(fù)動(dòng)作。也就是說(shuō)，為了培養(yǎng)員工良好的安全習(xí)慣，需要進(jìn)行多次反復(fù)的改進(jìn)和完善，而每一次改進(jìn)和完善之后，又要經(jīng)過(guò)無(wú)數(shù)重復(fù)動(dòng)作和嚴(yán)格認(rèn)真地落實(shí)，最終達(dá)到實(shí)現(xiàn)員工養(yǎng)成一個(gè)良好習(xí)慣的目的。從以上的要求中，我們不難發(fā)現(xiàn)要培養(yǎng)員工的良好習(xí)慣，不是一件容易的事情，要經(jīng)過(guò)艱苦的努力才能成功。
在日常的安全管理過(guò)程中管理人員要勇于做“黑臉包公”，要從查找人的不安全行為抓起，不搞下不為例。美國(guó)著名的杜邦公司曾經(jīng)作過(guò)事故統(tǒng)計(jì)，安全生產(chǎn)事故歸根到底96%是由人的不安全行為造成的。心理學(xué)上有個(gè)“破窗效應(yīng)”。美國(guó)斯坦福大學(xué)心理學(xué)家菲利普·辛巴杜找來(lái)兩輛一模一樣的汽車(chē)，分別把他們放置在中產(chǎn)階級(jí)社區(qū)和雜亂街區(qū)。他把停在中產(chǎn)階級(jí)社區(qū)的那輛車(chē)的車(chē)牌摘掉，頂棚打了個(gè)洞。結(jié)果這輛車(chē)一天之內(nèi)就被人偷走了。而放在雜亂街區(qū)的那輛車(chē)擺了一個(gè)星期卻仍舊完好無(wú)損。而把這輛車(chē)也打了一個(gè)洞，結(jié)果僅過(guò)幾個(gè)小時(shí)這輛車(chē)也被偷走了。如果有人打壞一棟樓的窗玻璃卻不被制止，受這塊玻璃的暗示，可能就有人去打破更多的玻璃。
作為一名安全管理人員千萬(wàn)不能做過(guò)頭，為了聽(tīng)罵聲而聽(tīng)罵聲；不要成為偏執(zhí)狂，就是要聽(tīng)罵聲，愛(ài)聽(tīng)罵聲。這就走向了安全管理的反面。有的媒體的褒獎(jiǎng)宣傳，塑造了讓人難以接受的安全管理者形象。我們把這個(gè)宣傳的形象描繪下來(lái)，是什么樣的呢？“鐵青的面孔，鐵石的心腸，鐵打的手腕”，說(shuō)話擲地有聲，吐口吐沫都能把地板砸?guī)装陜骸＿@簡(jiǎn)直就是不食人間煙火的機(jī)器人。如果這樣的機(jī)器人是最好的安全管理者，那我們這些人做的工作，還不如交給機(jī)器去做。人和其他動(dòng)物的區(qū)別是人具有主觀能動(dòng)性，具有獨(dú)立的思維方式，安全管理者不能是機(jī)器人。為了不聽(tīng)到哭聲，寧可聽(tīng)罵聲，前提是同情心，是責(zé)任感，是人的感情存在，是人性化的一種表現(xiàn)。如果管理者沒(méi)有人性，沒(méi)有臉皮，沒(méi)有自尊心，任什么人罵都不怕，反而有意去找罵，這實(shí)際上變現(xiàn)出一種不好的管理心態(tài)。我們?cè)诎踩芾砩弦?jiàn)到最多的是批評(píng)、嚴(yán)肅批評(píng)甚至是勃然大怒。依我看，只要管理者主觀上沒(méi)有惡意，作為員工都應(yīng)該接受�！奥�(tīng)得進(jìn)批評(píng)，才沒(méi)有哭聲”。
“嚴(yán)是愛(ài)，松是害”，嚴(yán)格是為了員工不受傷害，是為了員工自己好。員工應(yīng)該理解嚴(yán)格管理的出發(fā)點(diǎn)。如果別人為他好，他還要罵別人，那實(shí)在是不知好歹了，是素質(zhì)問(wèn)題。管理上按制度去辦，無(wú)論什么崗位，無(wú)論什么身份，安全面前，安全管理面前，安全管理制度面前，一視同仁。受到處罰，員工有什么理由去罵管理者？要罵只能罵制度，而制度不是針對(duì)員工每一個(gè)人制定的，罵制度也毫無(wú)道理可言。
當(dāng)然，安全管理沒(méi)有哭聲沒(méi)有罵聲，只是理想境界。沒(méi)有哭聲，是我們追求的結(jié)果；沒(méi)有罵聲，很多情況下不太可能。因?yàn)�，人們的利益不同，思想認(rèn)識(shí)不同，修養(yǎng)水平不同，受到處罰的反映也不同。但是，我們?cè)诠芾碇锌梢宰龅降氖枪剑耙煌胨似健�，任何人沒(méi)有話說(shuō)。管理要人性化，尊重他人尊重自己，讓被管理者知道管理者的良苦用心，才能達(dá)到“沒(méi)有罵聲也沒(méi)有哭聲”的安全管理理想局面。
“Would rather hear the quarrelling sound, unwilling to hear the cry sound” ------on my own understanding of the management of production safety
As a safety professional, I am very like safety aphorism, if encounter fresh going down, such as" strict is the love, the pine is the evil, careless accident. Strict is the love, the pine is the evil, protect safety benefit three generation." This safety patter can be spread, because said is the truth.
“Strict is the love, the pine is the evil," said very reasonable, but justified, not everyone can accept. Strict management, management is very strict, avoids the incident/accident, may also be brought against complain even cursing; pine is the evil, management slack, leading dare not offend a person, not an accident" good position everyone I am ", the accident casualties, victims of bloodshed and tears, the person being punished will be greatly frustration. Therefore, there are a people for having heard it many times as saying: “would rather hear the quarrelling sound, unwilling to hear the cry sound." The cries and condemning the inside knowledge, deep said: crying and condemning the closely related, each premise. A favor may not cry. If the management is not strict, not condemning, accident after crying, there will be a greater blame. To cry and condemning the relationship, there are many people who study, is not being published research results. Someone once said that ignores safe production is the worker crime. On the safety management to strictly, to knowing that mountain tiger, toward danger. Listen to voices, do not cry. Safety production performance in specific matters. Big ancient capital is a small violation caused by the accident never happened before, it is trivial, produced is important. To resolutely from small catch, catch thing, event; grasping things, and events. The purpose is to find not to have an accident. Violation is not must have an accident, but the incident is certainly illegal. On habitual violation, cannot be used no matter. People are not sure every violation cause accident occurs, the 100 violation may not be an accident, but may also be a violation you even have no chance to regret. Can you hold violation accidents randomness? The answer is yes: not. Would you like build your safety base on the "lucky”? Certainly not! In the final analysis, the most critical is to control the unsafe behavior and potential risk; we rely on the sense of safety and safety responsibility.
Favor of grievance is safety management personnel; the crying of hurt is the employee. Whether it is crying or swear, I don't believe there are people willing to listen. The mood was good, suddenly and scolding, that feeling can be much more than a basin of the slops in the body; hear the cry of the net, not by where to go. “Would rather hear the quarrelling sound, unwilling to hear the cry", but in two difficult under the conditions of a helpless choice.
Safety production areas have a very important" Heinrich accident principle” is a famous American Safety Engineer Heinrich proposed 300: 29: 1. This principle means that, when a company has 300 hidden or violate the rules and regulations cases, must have 29 minor injuries or fault, in the 29 minor accident or fault, must contain one serious injury, death or serious accident. The rule for the safety management of enterprise, i.e. in a major accident must be behind 29 piece" mild" accident, there are 300 potential pitfalls. Understanding of "Heinrich principle ", is based on the cause of the accident analysis, let people take less roundabout way, the accident nipped in the bud.
If we put the “Heinrich principle” of 300: 29: 1 safety rules, from another perspective to understand better the safe production. Is to cultivate a good habit, must go through 29 major improvements or corrected each improvement and correction to do 300 times to repeat the action. That is to say, in order to train staff of good safety habits, needs to be repeated many times to improve and perfect, and every time to improve and perfect, and after numerous repetitions and scrupulously fulfill, finally achieves realizes the employee to develop a good habit .
From the above requirements, we discover not hard to nurture good habits, not an easy thing to do, to go through the hard efforts to succeed. In the daily safety management process .the professional should dare to do" black-faced ", from look unsafe behavior to grab, do not to be taken as a precedent. The famous American company DuPont once accident statistics, production safety accident in the final analysis 96% is caused by people's unsafe behavior. Psychology has a" broken window effect". The United States Stanford University psychologistPhilip Zimbardofind two cars as like as two peas car, respectively, setting them in the middle class community and mixed and disorderly block. He parked in a middle-class neighborhood of the car that took off, ceiling hole. Results the car was stolen only one day. Put in mixed and disorderly block that car still intact before a week. But the car also hit a hole, only a few hours of this car was stolen. If someone broke a building window glasses is not prohibited by the glass, hint, and might have to break more glass.
As a safety professional do not overdo it, in order to listen to and hear voices cursing; not to be paranoid, it is listen to the voices, to hear voices. It was against gone to the safety management. Some media praise for publicity, create unacceptable safety managers image. We put the publicity image depicting down, what is it? “Livid face, heart of stone, iron wrist", speaks extremely elegant and valuable, spat can give the floor a few petals. This is simply as the robot behavior. If the robot is the best safety managers, that those of us who do the work, rather than to the machines to do. The difference between human beings and animals is that people have the initiative, independent thinking, safety management is not robot. In order not to hear the cry, would rather listen to voices, the premise is compassion, responsibility, is the people's feeling, it is a manifestation of human nature. If managers are not human, no face, no pride, what people call are not afraid, but intends to call, which actually show a good management mentality.
Here give an example of city management: as some city management officers, found business stall hawker, like "mopping up" see things move then penalty, see some, “grisliness." just to pay no heed. Meet different people take different methods to treatment. deliberately finding fault in the" management" are extremely rare, we see in safety management is the most serious criticism, or even fly. In my opinion, as long as the management on subjective intention is not bad, the employee should accept. “Listen to criticism, no cry".
“Strict is the love, the pine is the evil", strictly to the employee from harm to ensure their own good. Employees should understand the strict management starting point. If someone good for him, he will blame on others, it is not to know well from bad, it is quality problem. The management according to the system to do, no matter what the post, no matter what identity, safety before, in front of safety management, safety management system before, makes no exception. Punished, employees have little reason to scold managers? To scold system only, and not for each system employees developed a person, called system also makes no sense.
Of course, safety management no cry no cursing, just the ideal realm. No cry "is our pursuit of the results; not condemning, many cases is less likely to. Because, people of different interests, ideas, culture level are different, be punished to reflect different. However we can do in a fair of management, if keep” evenhanded ", people did not have any words. The management of human nature, respect others &respect yourself, let be the managers know that the managers ' intentions, to achieve the" no voices no cry" safety management ideal situation.
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